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Black market casinos pose a significant threat to the wellbeing of the industry as well as its players.
There is a huge amount of work ahead of us, not least delivering and implementing the outstanding proposals outlined in last year’s White Paper.
The overall trend across many of the metrics measured is one of growth.
Some may well also question the dictatorial tone of Haden’s message.
The aim is for operators to highlight vulnerable gamblers, and better understand who is at risk.